Privacy Policy

Southeastern Guide Dogs is strongly committed to protecting your privacy. This Privacy Policy discloses how we collect, use and share information we gather about you on the Southeastern website and the choices you have regarding our use of and your ability to correct the information. We do not sell, rent, or lease our customer lists to third parties. If Southeastern collects personal information from you on our website this process is optional and you will be advised at the time of collection as to the purpose and use of your information.

This privacy policy includes visitors to the website and extends to all constituents, including our donors and all donor information. Southeastern Guide Dogs does not sell or share any personal donor information, including information collected from online and offline donors, except when required to process payments with trusted third-party processors such as credit card processors, with details outlined below.

If you have questions related to Southeastern Guide Dogs’ privacy policy please contact the Communications Team or write to:
Southeastern Guide Dogs
4210 77th Street East
Palmetto, FL 34221

Southeastern Guide Dogs collects personally identifiable information (e.g., name, e-mail address, etc.) and demographic data (e.g., zip code, etc.) that you voluntarily supply to us. When you make a purchase or donate online, at times we will also collect your billing address, phone number, and credit card information.

How We Use Your Information
We use the information you provide in a limited number of ways. We may use the information to contact you about events conducted by Southeastern Guide Dogs, gift shop items for sale, conduct a transaction that you have requested and display information that you request.

How We Share Your Information
Southeastern Guide Dogs does not rent, sell or share personal information about you with other people or organizations except as described below. We provide you with the opportunity to opt in to receive special information from Southeastern. If you opt-in, we will use your personally identifiable information to inform you of opportunities available from Southeastern. These opportunities may include, for example, schedules for special programs or other events related to Southeastern Guide Dogs’ mission.

How We Secure Your Personal Information
In order to prevent unauthorized access and protect your Personal Information, Southeastern Guide Dogs has put in place commercially reasonable physical, electronic and administrative safeguards to ensure the security, integrity and privacy of the Personal Information you provide to us. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. For example, online shopping and contributions are processed using a secure server. In particular, all Personal Information provided to Southeastern Guide Dogs through the use of the Sites is transmitted using Secure Socket Layer (SSL) encryption and Secure Electronic Transaction (SET) protocol. SSL is secure server software that lets your browser automatically encrypt, or scramble, data before you send it to Southeastern Guide Dogs.

Southeastern Guide Dogs is committed to properly securing the Personal Information collected online. To help us accomplish this, we take the following steps:
· We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
· We train relevant personnel on our privacy and security measures.
· We physically secure the areas where we hold hard copies of the information that we collect online.
· We regularly back up the information that we collect online to insure against loss.
· We use technical controls to secure the information that we collect online as appropriate, including but not limited to: Secure Socket Layer (SSL), encryption, firewalls, and password protections.
· We periodically test our security procedures to ensure personnel and technical compliance.

To the extent Southeastern Guide Dogs transfers any Personal Information to third parties, Southeastern Guide Dogs will use commercially reasonable efforts to assure that such third parties to whom it may transfer any Personal Information have knowledge of this Privacy Policy and provide sufficient protection of such Personal Information. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information nor can we guarantee that information you supply to use will not be intercepted while in transit to us over the Internet.

Updating Information
You may review, request corrections, or ask that we delete the personally identifiable information we collect from you. You may do this by contacting Southeastern Guide Dogs using the contact information provided at the end of this Privacy Policy. You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws and, in particular, if you are located in the EEA, these rights may include:
· To access your Personal Data held by Southeastern Guide Dogs (right to access);
· To correct inaccurate, out of date or incomplete Personal Data (right to rectification);
· To erase your Personal Data, to the extent permitted by applicable data protection laws (right to be forgotten);
· To restrict our processing of your Personal Data, to the extent permitted by law (right to restriction of processing);
· To transfer your Personal Data to another controller, to the extent possible (right to data portability);
· To object to any processing of your Personal Data carried out on the basis of our legitimate interests, for the purposes of direct marketing and any automated decision-making (right to object).
· To the extent our processing your Personal Data is based on your consent, you have the right to withdraw your consent at any time.
· To communicate any concerns about our processing of your Personal Data with data protection authorities located in the EEA.

Third-Party Processors
When you submit your personal information to Southeastern Guide Dogs, it may be shared with a reputable third party (“Third Party Processors”). These Third Party Processors may include, for example, companies that process credit card information or handle mailings for Southeastern. These Third Party Processors may correct and/or update users’ data based on information we provide them. We may also use Third Party Processors to deliver materials to you via e-mail or the postal service. Third Party Processors do not retain the information we provide them.

Links to Other Web Sites
Like many websites on the Internet, Southeastern Guide Dogs links to pages located on Web sites maintained by various other entities that are not bound by our Privacy Policy. In some cases, you may link to pages of other websites that are framed with elements of Southeastern such as in the header or footer. The URL will identify the site you are visiting. We are not responsible for the information collection practices of other websites. The privacy policies of other organizations may differ from ours, for example, with respect to the level of security, use of cookies, and collection, use, and disclosure of personally identifiable information.

Opting-Out, Corrections, and Cancellations< In order to receive an offer or promotion from Southeastern, a user must have chosen to receive it during a registration process. To completely ensure that we have your consent, we make sure that each e-mail we send you presents the additional opportunity to opt out of receiving future e-mails.

To unsubscribe to any email subscriptions:
You may click on the unsubscribe link contained in the email, email ‘Unsubscribe’ to, or contact us directly at:
Southeastern Guide Dogs
4210 77th Street East
Palmetto, FL 34221